Contact
Contact Us
Three ways to reach us. WhatsApp is the fastest and reaches a real person.
WhatsApp — fastest
This is the quickest way to reach a real person. Most messages are answered within minutes.
Telegram
Good for sending screenshots, set-up questions or channel line-ups.
For anything longer, or if you need a written record, email us at support@vivoiptv.com. We reply within 12 hours.
Before you write
To get an answer fastest, tell us three things:
- Which device you are watching on (Smart TV, Android, iPhone, Fire Stick, box)
- The app you are using (or which one you want to use)
- The error message, copied exactly as it appears — or a screenshot
If you would rather talk than type, use WhatsApp. Same details, faster reply.